Priority Plumbing & Drains

David Kraft

3 months ago

Excellent service and communication from start to finish. Easy to book an appointment and the office kept us posted on when our technician would arrive etc. Ouweiss was pleasant and informative. He explained what he thought needed to be done, why, and how much it would cost. He also explained a lot about how our plumbing works and how to keep it all in good shape. All the work was done in about 2 1/2 hrs. Great job!

Jenna L

a month ago

Communication with the company was quick and effective, and our technician Jordan was wonderful! Super polite and friendly, and he finished the job quickly. He made sure we knew what had happened and how to avoid the problem in the future. Very impressed & thankful!

Helen Seto

3 weeks ago

First time using Priority Plumbing. Their plumber Zachary T. provided me with excellent service. He called me prior to his arrival. He diagnosed and provided me with multiple estimate options on various issues. We agreed to replace a kitchen faucet and repair a bathroom toilet for me. His service was very professional, timely and very tidy. Zachary exceeded my expectations and was very easy to work with and I would confidently recommend him for plumbing issues. Thank you Zachary.

Kaitlin Makund

a month ago

Brendan was awesome! I received a phone call the day of the appointment to confirm the timing, and another 30 minutes before - which was nice so I could plan my day around it. Brendan showed up on time and was very personable and knowledgeable. He diagnosed the problem with my faucet and replaced it promptly in the same appointment. Did a great job and answered any questions I had. Couldn't have asked for more!

Hannah D

a month ago

I have used Priority’s service 3 or 4 times over the last few years and they deliver great service and communication. I recently had their plumber Brian come over and he hooked up our sink and faucet system. I recommend him for his kind attitude and professionalism. He not only did the work, but cleaned up thoroughly after, which is better than I’ve experienced with other contractors. Though I will mention the company may not be the cheapest price, the work has always been good. They operate on set cost per job/task, not per hour, something to keep in mind!

Jade

3 weeks ago

Water line replacement estimate. Contacted Priority Plumbing after getting insurance companies estimate (high). They returned my email within a few hours & was able to book an appointment for the next morning. TONY was professional, clear and helpful. He answered my questions and explained the processes. TONY provided me with a written estimate before leaving (emailed) which clearly identified the scope & estimated price for the work. Very pleased with the experience and put my mind at easy that issue could be resolved in a timely manner. After dealing with various other companies was pleasantly surprised at how easy & comprehensive priority made the process.

Carla Daniele

a month ago

Our experience with Zachary Tsuruda was fantastic from start to finish. From the moment he arrived until the second he left, he was professional, kind, and extremely thorough. He took the time to clearly explain all the work that needed to be done and provided us with different estimates for our sump pump and the under-the-sink leak, which we really appreciated. Zachary left everything clean and tidy, and his customer service was excellent throughout the entire visit. Priority Plumbing arrived exactly when they said they would, and this continues to match our past experiences with them, we have used Priority Plumbing before and have always received great service. We highly recommend Zachary Tsuruda and Priority Plumbing.

Stuart Borthwick

2 weeks ago

Tony Saracini came out this morning to repair a kitchen sink drain that had corroded away from the lower plumbing. He provided a great service in a quick time. Nice man providing a needed service, all that you can ask for. The booking process was easy and the price was reasonable. I am happy with the work and would recommend their services. 10/10.

Kylie Wasko

2 weeks ago

Great service from start to finish. I really appreciated the text reminders and the phone calls with updated, accurate arrival times. Cole Tubigan was knowledgeable, polite, and genuinely keen to help. It’s clear he enjoys his work and wants to do it well! All my questions were answered, and any concerns I had were thoroughly reviewed. Highly recommend!

J

2 months ago

Shoutout to Priority Plumbing, these guys are fantastic! My Dad has used Priority Plumbing multiple times over the years, including two recent service calls to my grandpa’s apartment. Both experiences have been professional, thorough, and genuinely helpful. They don’t just fix the immediate problem, they take the time to inspect the rest of the plumbing system and let you know about any potential issues down the road. The first visit was great, and on the second one, we had Zachary come out. He replaced a worn-out fill valve? (The work was done a while ago and i forgot exactly what was done for the toilet, my bad) which had degraded over time from the harsh chemicals of a toilet tank cleaner (good to know and lesson learned. Avoid leaving those in the tank!). While he was there, Zach also noticed a developing clog in the kitchen sink drain. The sink was still draining okay for now, but he explained that it would likely get worse over time and could become a much more expensive repair later. There was zero pressure or hard-sell tactics. Just clear, honest information so we could make an informed decision. We ended up having the pipes cleaned right then and there, as it felt like the smart proactive choice. The whole team was excellent. The dispatcher (I unfortunately forgot her name) called ahead to ask if there was anything specific we wanted to mention, and I received a helpful text with a live tracking link so I knew exactly when Zach would arrive. Overall, top-notch communication, honest advice, quality work, and no gimmicks. I’m not a homeowner yet, but when I am, Priority Plumbing will be my first call without hesitation!